Sales, service, supplies and the vendor calls — handled. It’s a small thing until it’s the morning of a closing, a board pack, or a chart that has to go out. One number, and it isn’t your office manager’s problem.
It’s the least interesting thing in the building and it still eats someone’s afternoon.
Usually the office manager, usually at the worst moment, usually on hold with a vendor who wants a serial number nobody can find.
Either you’re out of toner or you have a cupboard full of cartridges for a machine you replaced.
Leases, service contracts, consumables and the odd emergency call, spread across invoices nobody has added up.
Deliberately short, because this is a page about something simple.
Ours. We deal with the manufacturer, the lease and the service company.
Reordered on usage rather than on somebody noticing the tray is empty.
If an engineer is coming, chasing them is our job, not your office manager’s.
Matched to what you actually print, rather than to what was on offer the year you bought them.
Usually per device per month, or per page, depending on how you print. We’ll tell you which is cheaper for you, including when that answer is “keep what you’ve got”.
Not necessarily. If what you have is fine, we’ll say so — we’d rather manage them than sell you machines you don’t need.
Usually, yes. Send us the paperwork and we’ll tell you honestly what’s worth doing and what’s worth waiting out.
Tell us what’s going on and an advisor calls you back within one business day. No pitch deck, no pressure, no obligation.